30 Days Free Returns Easy and Simple
We want all Dr James customers to be happy with their purchase. If however, you are not happy with the style or size, we encourage you to return the goods back to us for an exchange or refund. You have 30 days from date of purchase to complete the returns process. Follow the simple steps outlined below and once your order is received undamaged back to our warehouse, a refund or exchange will be issued as per our terms and conditions outlined.
Request a return from your customer account
Print out the free return label
Package your item with the label and post back to us
Once received, we will refund your order (minus shipping and handling)